User manual
Everything TraceLot does, page by page.
From your first login to your first recall report. Search, or start with a section below.
Start here
01
Creating your account
Sign up, tell us about your business, and get to your dashboard in a few minutes.
02
Choosing a plan and starting your free trial
Pick a plan during sign-up (or later), and understand how billing differs if you install from the Shopify App Store.
03
Logging in and resetting your password
Sign in with email and password, Google, Amazon, or a passkey, reset a forgotten password, and switch between accounts.
Getting started
Create your account, pick a plan, and connect your sales channel.
Creating your accountChoosing a plan and starting your free trialLogging in and resetting your passwordConnecting VeeqoConnecting ShopifyThe onboarding checklistInventory
Products, batches, imports, documents, and the cost of what you hold.
Products and syncingBatchesImporting batches from a CSVBatch documentsBatch financialsCustom fieldsBundlesOn-demand productsOrders
How orders are allocated, picked, packed, and shipped.
How order processing worksThe Orders pagePick jobsPacking slipsReallocate and deallocateShortfallMarking picked and shippedStock movements
Transfers, corrections, returns, recalls, and expiry.
TransfersCorrectionsReturnsRecallsExpired stockReports
Ledger, valuation, and cost-of-goods reports you can export.
Reports overviewProduct ledgerBatch ledgerValuationCOGSSettings
Your business details, channels, warehouses, team, and billing.
General settingsChannel settingsWarehouse settingsUser settingsNotification settingsSubscription settingsSecurity settings