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Recalls

Generate a CSV of every order that shipped from a batch, for regulatory recall notifications.

Updated 2026-09-03

Open a batch and click Recall in the toolbar to open the Initiate Recall dialog. It doesn't change the batch or your stock levels — it builds a downloadable list of who already received product from it, so you can act on a recall outside Tracelot.

The Initiate Recall dialog showing shipped order/unit counts and a warning about open orders still in the warehouse
Starting a recall

Starting a recall

The dialog explains its purpose up front: "This will download a CSV of every consumer who already received product from batch {batch code}. Use it to satisfy regulatory recall-notification requirements (FSMA, FDA, etc)." While it loads, it fetches a recall summary for the batch before you can download anything.

What you get

The dialog shows a summary card — {shipped orders} shipped order(s) · {shipped units} unit(s) — for what will be included in the CSV. Below that:

  • If any orders used this batch but haven't shipped yet, a warning lists how many orders and units are "still in your warehouse, not yet shipped" and suggests you may want to halt them manually — Tracelot doesn't halt or flag them for you.
  • If no orders at all have used the batch, an info message says the CSV will be empty, and the download button stays disabled.

Click Download Recall CSV to export the shipped-order list. Source: Inventory/components/RecallDialog.tsx, fetchRecallSummary / downloadRecallCsv in batchApi.ts.

Note

The recall summary covers customers and orders that shipped from this specific batch — not every customer who bought the product. Which fields the CSV contains (e.g. customer name, address, order date) aren't defined in the dashboard code; check the file itself once downloaded.

After a recall

Downloading the CSV closes the dialog. Tracelot doesn't change the batch's status, quantity, or ledger as a result of a recall — it's a reporting action, not a stock movement. If you also need to remove the batch's remaining stock from tracking (for example, to pull it from sale), do that separately with a correction or a transfer.

Batches · Corrections · Orders page